Email and Empowerment

Clive Thompson:

Why would less email mean better productivity? Because, as Ms. Deal found in her research, endless email is an enabler. It often masks terrible management practices.

When employees shoot out a fusillade of miniature questions via email, or cc” every team member about each niggling little decision, it’s because they don’t feel confident to make a decision on their own.

✒︎ September 1, 2014 · email · empowerment · management · Productivity & Workflow


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